Return & Exchange Policy

At Nubia’s Boutique, we want you to love your purchase. If you are not completely satisfied, we’re happy to offer an exchange or store credit under the following conditions.

Return Eligibility

Items may be returned within 14 days of the delivery date for store credit or an exchange only.

To qualify for a return, merchandise must be:

• Unworn and unwashed.
• Free of stains, odors, makeup, deodorant marks, and pet hair.
• In its original condition with all tags attached.
• Returned in the original packaging whenever possible.

Items that do not meet these requirements will be returned to the customer and will not qualify for store credit or an exchange.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• Bodysuits
• Undergarments
• Earrings
• Accessories
• Clearance or sale items
• Gift cards

Sizing

Please carefully review each product description and size information before placing your order. Because sizing may vary by style and manufacturer, Nubia’s Boutique is not responsible for incorrect size selections made by the customer.

Damaged or Incorrect Orders

If you receive a damaged item or the wrong item, please contact us within 48 hours of delivery at support@shopnubiasboutique.com and include photos of the item and packaging. We will work quickly to make it right.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error (such as receiving the wrong item or a damaged item).

Processing

Once your return has been received and inspected, your store credit or exchange will be processed within 5 business days.